Refund Policy
Our refund and cancellation terms, effective from January 1, 2026.
1. Subscription Cancellation
You may cancel your subscription at any time from your Dashboard. Upon cancellation, your access will continue until the end of the current billing period. No further charges will be applied after cancellation.
2. Refund Eligibility
Refunds are available within 3 days of your initial subscription purchase if you are unsatisfied with our services. After the 3-day window, no refunds will be issued for the remaining subscription period.
3. How to Request a Refund
To request a refund, please contact our support team at reachout@artcl.cloud with your account email and reason for the refund. We will process eligible refunds within 5–7 business days.
4. Non-Refundable Items
- Subscriptions beyond the 3-day refund window
- Partial month usage after cancellation
- Custom enterprise plans (contact sales for terms)
5. Contact
For any questions regarding our refund policy, reach out to us at reachout@artcl.cloud.